Privacy Policy
At Chunic Limited, we value our customers and are fully committed to protecting their privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.chunic.com, including any other media form, media channel, or mobile application associated with our services. Your personal information will always remain confidential and secure.
Our Principles
Chunic Limited has designed this Privacy Policy based on the following key principles:
● Clarity: All privacy policies should be easy to read and find, ensuring transparency for users.
● Simplification: Data collection, processing, and storage should be streamlined to enhance security and maintain consistency, making it easier for users to understand our practices.
● Reasonable Expectations: Our data practices align with the reasonable expectations of all users.
● Confidentiality: Personal information will not be disclosed to third parties without explicit consent.
Information Collection and Use
We collect information from you in the following ways:
● Direct Collection: When you register with us, place an order, or voluntarily complete customer surveys and provide feedback.
● Passive Collection: Automatically collected data, such as your browsing behaviour, through the use of cookies and other tracking technologies.
The data we collect helps us deliver the services and products you have requested. Additionally, with your consent, we may use your information for marketing purposes, such as providing information about our services and conducting surveys. You have the right to opt out of receiving marketing communications from us at any time.
How We Protect Your Information
Chunic Limited is dedicated to keeping your personal information secure through the following measures:
● We do not process personal information outside our website’s secure environment.
● We conduct regular testing of our systems to ensure data security.
● We perform ongoing reviews of third-party processors who may handle your personal data, ensuring they comply with GDPR regulations.
● Our internal policies outline a robust information security approach.
● We have implemented stringent security controls that protect our infrastructure from unauthorised access or external threats.
Data Retention
We will store your personal information in a secure environment for as long as it is necessary to meet your needs and comply with legal obligations. Your data will only be retained for a reasonable period, ensuring that it is used solely for the intended purpose.
Please note: We do not store or retain any bank account information.
Your Rights and Access to Information
You have full control over your personal data and can exercise your rights at any time. If you believe the personal information we hold about you is inaccurate, outdated, or incomplete, or if you want to correct or delete the information, please contact us. You also have the right to:
● Object to data processing.
● Access the personal data we hold about you.
● Data Portability, allowing you to transfer your data to another service provider.
● Erasure, requesting the deletion of your data when no longer needed.
● Restriction of Processing, if you contest the accuracy or legality of the data.
● Rectification of inaccurate or incomplete data.
● Informed Consent, ensuring you are always aware of how your data is being used.
How to Contact Us
If you have any questions regarding how Chunic Limited handles your personal information, or if you wish to exercise your data protection rights, please contact us through one of the following channels:
● Phone/WhatsApp: +441572492785 / +447947737092
● Email: info@chunic.com.
GDPR Cookies Policy
At www.chunic.com, we are committed to ensuring a seamless and personalised experience for our users. To achieve this, we utilise cookies—small data files that are placed on your device—to help our website function efficiently and to improve your browsing experience.
This policy outlines our use of cookies, what information they collect, and how they are employed. By using www.chunic.com or any of its related products and services, you agree to be bound by this Cookies Policy, which forms a legally binding agreement between you, the user, and the administrator of this website.
What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit a website. These files allow websites to store and retrieve information about your actions and preferences across multiple visits or during a single session and eliminate the need to re-enter information each time you visit the site, streamlining your browsing experience.
We use different types of cookies, including:
● Session Cookies: These are temporary cookies that expire when you close your browser. They help facilitate seamless navigation and use of the website during a single visit.
● Persistent Cookies: These cookies remain on your device for a set period and are used to remember your preferences and actions across multiple visits, improving your experience with our website.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the basic operation of our website. Without them, certain features such as user authentication, security, and accessibility may not function properly.
2. Statistic Cookies
We use statistical cookies to analyse and optimise the website’s performance. These cookies provide us with insights into how users interact with the site, helping us to improve functionality and content. We will always request your consent before placing these cookies.
3. Marketing Cookies
Marketing cookies are used to create user profiles and tailor advertising content to your preferences. They may track your activity across our website or other websites to deliver targeted advertising and promotions. These cookies ensure a more personalised marketing experience.
Consent
When you visit our website for the first time, you will be presented with a pop-up window that explains our use of cookies. By selecting “I Accept,” you consent to the use of the categories of cookies and plug-ins as described in this policy. You retain the option to manage or withdraw consent at any time through your browser settings.
Enabling, Disabling, or Deleting Cookies
You have control over how cookies are managed on your device. Most web browsers allow you to:
● Enable or Disable Cookies: You can adjust your browser settings to either automatically or manually accept or reject cookies.
● Delete Cookies: You can delete stored cookies at any time via your browser settings.
● Prevent Cookies: You may set your browser to notify you whenever a cookie is being placed, giving you the option to allow or prevent it.
Please note that disabling or blocking certain cookies may affect the functionality of the website and your user experience.
How to Withdraw Your Consent
You can withdraw your consent to our cookie usage at any time. This can be done by adjusting your browser settings to block cookies, or by managing your cookie preferences through our website’s cookie settings.
Changes to This Policy
Chunic Limited reserves the right to modify this Cookies Policy at any time. Any updates will be reflected in this policy, and we recommend that you review it regularly to stay informed of any changes.
Contact Us
If you have any questions regarding this Cookies Policy or require further information about our use of cookies, please email us at info@chunic.com.
Terms and Conditions.
1. Acceptance of Terms
By accessing or using this website, you acknowledge and agree to be bound by all the terms and conditions outlined in this agreement. These terms of service govern the use of this website and includes the policies and guidelines referenced below:
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of the website by any third party. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue on the website.
3. Intellectual Property
All content, trademarks, logos, designs, text, graphics, images, and software on this website are the intellectual property of Chunic Limited or its licensors. Any use, reproduction, or distribution of the content without prior written permission is strictly prohibited.
4. User-Generated Content
Users may have the opportunity to submit content to the website. By submitting any content, you grant Chunic Limited a worldwide, non-exclusive, royalty-free licence to use, reproduce, and distribute your content in any media. You represent that any content you submit is your original work and does not infringe the intellectual property rights of any third party.
5. Privacy Policy
We are committed to protecting your privacy. Our collection, use, and disclosure of personal data are governed by our Privacy Policy. By using this website, you consent to such data processing and agree that all information provided by you is accurate.
6. Limitations of Liability
Chunic Limited shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use this website, including but not limited to loss of profits, revenue, or data. Chunic Limited also disclaims all liability for any loss, damage, or injury that may result from accessing or using this website or downloading any materials posted on the website.
7. Third-Party Links
The website may contain links to external sites that are not operated by Chunic Limited. We have no control over the content and practices of these sites and cannot accept responsibility for their policies. Accessing linked sites is at your own risk.
8. Product Listings & Services
Any products, services, or prices listed on the website are subject to change without prior notice. While we strive for accuracy, errors may occur, and we reserve the right to correct such errors without prior notice.
9. Payment Terms
For services offered through the website, full payment must be received before any service is rendered unless otherwise agreed upon in writing. All payments made are final, and refunds will only be issued under exceptional circumstances, in line with our Refund Policy.
10. Termination of Access
Chunic Limited reserves the right to terminate or suspend access to the website or certain features at any time, for any reason, without prior notice, including but not limited to any breach of these Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Government of Kenya, and any disputes shall be subject to the exclusive jurisdiction of the courts of Government of Kenya.
12. Changes to Terms
Chunic Limited reserves the right to modify these Terms and Conditions at any time. Users are responsible for regularly reviewing the Terms and Conditions for updates. Continued use of the website constitutes acceptance of any changes.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at +441572492785.
